Contact information

Last updated: June 06, 2026
We’re here to help you elevate your fitness journey! At pureskinroutine.shop, we value our customers and are dedicated to providing the best support for our High-Performance Jump Ropes. Whether you have a question about an order, need technical product advice, or want shipping details for Singapore, our professional team is ready to assist you.

Get In Touch

Operator: pureskinroutine
Email: support@pureskinroutine.shop (We aim to respond to all inquiries within 24 hours on business days.)
Phone: +1 3865642069
Business Address: 1166 15th St, Orange City FL 32763, United States

Business Hours

Our customer support team operates from Orange City, Florida. Please note our operating hours:
Monday - Friday: 9:00 AM – 5:00 PM (EST/EDT - Eastern Time)
Saturday - Sunday: Closed
Customer Note: For our fitness community in Singapore, please note that Orange City, FL is currently 12 hours behind Singapore Time (SGT). Any inquiries sent during the weekend or public holidays will be handled as a priority on the following business day.

Quick Help

Order Tracking: Please include your order number in your email for faster service.
Shipping: We offer Free Shipping on all our jump ropes to Singapore.
Returns: For instructions on returns, please visit our 30-day Return & Refund Policy page.
Secure Payment: All transactions are securely processed in USD.